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MemoryTen Warranty and Replacement Info

Our Memory Selector WARRANTY and GUARANTEE

If you order memory through this website using our machine specific memory selector we will guaranty it to work in the machine for which you ordered it. Most of our memory carries a lifetime warranty. Individual items may also carry a manufacturer's warranty. Please refer to the specific product's description for information. Please try the following steps to solve the problem before you request an RMA. Data shows 60% of problems are solved with these steps.
1) Try using our memory alone in your system.
2) Install the largest capacity module first.
3) Make sure the memory is seated in properly.
4) Dust off the memory socket.
5) Update the BIOS to the latest version.


REPAIR or EXCHANGE

If you have an item which needs to be returned for repair or replacement, you will need to fill out the RMA Form on our website. Please check the RMA Form link given below:
RMA Request Form

Call Toll Free: 1.866.636.6799
Tech Support & Int'l: 1.408.588.0077
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